Guides & tips
Straight, practical advice on common phone problems — no jargon, just what actually helps.
Phone in water? First aid for the first hour
Dropped your phone in water? What you do in the first hour decides whether it survives. Here's what helps, what makes it worse, and the myth to ignore.
Read guide ›Repair or replace? How to decide on a broken phone
Cracked screen or dying battery — is it worth fixing, or time for a new phone? A simple way to make the call without overspending.
Read guide ›Back up your iPhone before a repair (5 minutes)
Your data stays safe during a repair, but a quick backup is smart insurance. Here's how to back up an iPhone in a few minutes before you bring it in.
Read guide ›Why is my phone battery draining so fast?
Battery dropping quicker than it used to? Here's what's normal, what you can fix yourself, and the signs it's time for a new battery.
Read guide ›Cracked screen: keep using it or fix it now?
A cracked screen isn't just cosmetic. Here's what the damage can lead to, and how to decide whether to repair it now or risk waiting.
Read guide ›Genuine vs aftermarket parts: what's the difference?
Repair quotes vary a lot, and parts are usually why. Here's what genuine, OEM and aftermarket actually mean — so you can compare quotes fairly.
Read guide ›Getting your phone ready to sell or trade in
Before you sell or trade in your old phone, do these five things. They protect your data, unlock the best price, and stop the buyer hitting a locked device.
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